Telstra 3G Mobile Network Closure

On 30th June 2024 Telstra will close the 3G network. In the lead up to this, Telstra is upgrading its mobile network in areas that only have Telstra 3G coverage to ensure the same or better 4G coverage is available.

Your area is now Telstra 4G ready

Telstra has informed Council that the program of work to deliver this in the District Council of Yankalilla is now complete, meaning the area is 4G ready. Simply put, if residents could only get 3G on the Telstra network before, they should now be able to enjoy the extra speed and capacity that 4G brings and will continue to have Telstra mobile coverage after the 30th of June.

What you need to do

Telstra has informed us that the vast majority of their customers’ mobile devices in the District Council of Yankalilla are able to access the 4G network. However, locally there are still a small number of 3G-only mobile devices accessing their network that will need to be replaced or upgraded before this time if they wish to remain connected.

It is important to note such devices may not be limited to phones and may also include 3G only Telstra Cel-Fi GO Repeaters, 3G only Telstra Mobile Smart Antennas (TMSA), and Internet-of-Things (IoT) or Machine-to-Machine (M2M) devices such as Eftpos, telemetry & medical devices.

There will be no loss of 3G coverage prior to 30th June 2024. Once Telstra has closed the 3G network, they will repurpose the spectrum so that they can use it to expand our 5G network. Telstra states that they are committed to continuing their long tradition of investment in rural and regional Australia by providing more state-of-the-art services and this is an important step to transition to 5G.

If you have any questions about the closure of the 3G network, require support on device compatibility or the steps to take before 30th June 2024, more information and support can be found on Telstra's website, or the most recent Telstra Exchange Blog (see links below).

3G closure - what do I need to know? - Telstra

Our 3G closure in 2024: your questions answered (telstra.com.au)

Please do not hesitate to contact Telstra should you have any questions or concerns. Call 13 22 00 or visit the website above.