District Council of Yankalilla puts community safety first with new COVID-19 measures
The District Council of Yankalilla considers the wellbeing of its residents and visitors to be the utmost priority. That is why we have put in place new initiatives that will enable us to continue serving our community in the safest and most efficient way possible while keeping our employees, volunteers and contractors safe.
Council is focused on minimising disruption to services we deliver across our community, especially those that if impacted, will reduce the district’s ability to recover from this pandemic.
As of Monday 30 March 2020, the main Council Office located at 1 Charles Street, Yankalilla will no longer be providing access for face to face service.
We remain committed to continue our day to day business tasks, but the way we deliver our services may look a little different for now, this includes not opening our front doors.
The Federal Government continuously review and enforce new initiatives to reduce the spread of COVID-19 – otherwise known as coronavirus – within the wider Australian community.
This is a rapidly evolving situation with further announcements expected. Rest assured, the Council will endeavour to keep you as up-to-date as possible with information as the situation unfolds.
Council’s Senior Leadership Team has established a working party to develop plans, guidelines and act as the point of contact for any enquiries.
You are reminded that Council’s operating hours are Monday to Friday 9.00am – 5.00pm.
You are encouraged to contact our customer service staff via:
- Phone: 8558 0200
- Email: firstname.lastname@example.org
- Web: www.yankalilla.sa.gov.au
There is potential that we will soon be unable to access the mail at the post office. To ensure we receive your correspondence, please refrain from sending paper in the mail and instead send your correspondence electronically via email to email@example.com so that we can continue to respond to your enquiries and process applications etc.
Thank you for your understanding
Limited Council Services:
- All external programs have been cancelled
- Staff will maintain the planting compound and the irrigation and work from home when possible
Commonwealth Home Support Programme (CHSP)
- From 18 March 2020 no new transport service bookings will be taken
- Any existing bookings will be honoured provided CHSP Volunteers are willing to drive and comply with our strict set of rules
- CHSP staff will continue to heed advice from all levels of Government regarding COVID-19
- CHSP staff will advise all clients when service are safe to resume
(Not Available until further notice)
- Community Services staff members are working with the community representatives to provide support to our residents in this challenging time
- Community Services staff members will continue to heed advice from all levels of Government regarding COVID-19
Compliance and Regulatory Services
Council's Compliance team endeavours to maintain as many services as possible but we also need to consider the health and safety of our general inspectors. The Compliance Team will continue to patrol and assist the public with issues regarding animal management, parking obstructions etc
At this time, we ask people to be patient as we are also restricted on how we manage our services whilst following the guidelines set out by the Federal and the State Governments.
Requests and complaints will be addressed in order of priority. The Compliance team will be taking a risk-based approach to ensure safety for the community and visitors as well as our officers.
What do we consider to be a priority? Essential services that will have direct impact to the community’s safety and wellbeing.
If you have any concern around group gatherings being non-compliant with the Department of Health’s guidelines, please report to SAPOL on 131 444.
(CLOSED to public and contractors unless prior consent granted)
- All staff have been reminded to maintain and perform good hygiene practices, and Council has provided Antiseptic hand sanitiser at the entrance of the depot offices
- A rolling start time for the Staff- Large Truck drivers are starting at 5:30am, Rural Team starting at 6:00am, Parks and Garden starting at 6:30am and Town Maintenance starting at 7:00am
- Pinpointed staff most at risk and reminded every-body to be vigilant of each other and themselves to minimise risk levels for the wider good
- Identified that staff numbers may drop due to need to care for children if schools close, so contractors may need to be utilised, which have been sourced
- Identified what “Essential Services” Council would need to maintain in the event of reduced activity; Water treatment Plants, property access and egress, and Responsive/Emergency availability are our key areas to staff
- Will not be operational until further notice
- Drinking Fountains
- Will not be operational until further notice
- Swimming Pools
- Will not be operational until further notice (Delamere, Links, South Shores & Wirrina)
- Will remain open (excluding Rapid Bay)
- Fewer cubicles available – this is to assist with cleaning and management of the consumables soap/toilet rolls etc
- Rapid Bay Toilets CLOSED
- Finance, HR and Safety staff will work from home when possible and rotate so coverage at the office is maintained.
- We will endeavor to meet the timeframes for provision of property searches
Fleurieu Coast Visitor Centre
(CLOSED from Sunday 22 March until further notice)
- We have suspended the face-to-face visitor service at the Visitor Centre from 4pm Sunday 22 March 2020 until further notice.
- Our team will continue to service visitors and the community where possible Monday to Friday, 9.00am-5.00pm via email, phone, social media and through the Visit Fleurieu Coast Website:
(CLOSED from Tuesday 24 March 2020 until further notice)
- Click Here for information on services
Reminder, from the safety of your home you can download library resources such as eMagazines, eBooks and audio books using the onecard app or library catalogue.
In addition, public library services is looking to enhance the one card system with the following:
- The extension of loan periods so that people who are unwell or who do not want to visit the library do not need to be concerned - extending loans periods to 6 weeks, allowing up to 5 renewals, suspending overdue and lost notices, extending expired customer accounts automatically
- Regarding requested items, extending the expiry date of the request and extending the pick-up date
- Adding a pop-up banner to the Enterprise page (the catalogue) leading to a general info page about the virus
- Regarding courier services quarantining material for up to 5 days so that any item that may be contaminated is held in isolation for a period that is over the recommended 72 hours and reviewing stopping the courier service all together
Planning and Development Enquiries
Contact only by phone or on-line
Work Health and Safety
As person-to-person spread becomes likely in South Australia the virus presents a risk to staff.
Due to its contagious nature, it will be spread by infected individuals either directly from contaminated coughing and sneezing or indirectly from contaminated surfaces.
The likelihood of person-to-person spread of the virus, from infected other staff or visitors who may not have visible symptoms, increases with the number of people Council staff have direct close contact with each day (within 1.5m for more than 15 minutes at a time).
Current controls Council has implemented with staff include but are not limited to:
- Practicing good personal hygiene, including washing hands with soap and water
- Instructed staff to self-isolate if sick or have had contact with a known COVID-19 case
- Not attend work if unwell
- Sending staff home if they become unwell
- Social distancing - no handshakes, hugging and keeping distance of 1.5 metre
In the event of a confirmed Council staff member with COVID-19
- The office (or local work area – wing or floor) will be closed for a minimum of 24 hours and staff will be sent home
- Closure will allow SA Health to identify and notify anyone who has come into close contact with an infected person and provide advice about who needs to seek treatment and/or self-isolate, and
- The site will also undergo a thorough clean and reopen on the advice of health experts
Business continuity for Council
We are preparing for potential site closures if a Council staff member is confirmed with COVID-19, as directed by SA Health, consistent with comparable Government services, and if widespread person-to-person transmission occurs within our area.
Work is continuing to identify triggers for these decisions while we monitor the approach being taken in SA and interstate.
Council’s Senior Leadership Team are meeting and engaging with Managers/Team Leaders and we will keep you all informed as we move forward.
Where can you get further information?
- The Coronavirus Health Information line on 1800 020 080 or visit SA Health
- The Wash, Wipe, Cover web page
- For the latest travel advice on COVID-19, visit Smart Traveller
- Tips for coping with Coronavirus Anxiety, visit Australian Psychology Society
- Free Employer Resource Guide, protecting your business from the impact of COVID-19, and for more business information and support visit Business SA
The Hills & Coast Grant Finder has a quick link to emergency funding for drought, bushfire and disaster affected communities.
The Federal Government announced a $1 billion economic stimulus package aimed at businesses ‘disproportionally affected by the economic impacts of the coronavirus, including those heavily reliant on industries such as tourism, agriculture and education’. The criteria and timelines for this funding have not yet been released. Information will appear on the Hills & Coast Grant Finder site when available.
Jetty Caravan Park, Normanville
CLOSED from Wednesday 25 March 2020 until further notice
Rapid Bay Caravan Park - including Toilet Facilities
CLOSED from Wednesday 25 March 2020 until further notice
Beachside Caravan Park
This site has cabins, residents and permanents – with 10 camping sites. These 10 sites will remain available for caravans only and managed by the park manager. Tables and chairs have been removed from the communal areas and limited use of BBQs. Social distancing signage will be displayed throughout the park.
Cape Jervis Accommodation & Caravan Park
No change to operations. They have received many cancellations, so they have minimal people in the park.
Restaurant is doing takeaway only.
Deep Creek Conservation Park
No change to operations as at 9am on Wednesday 25 March 2020. Operations currently under review.
Second Valley Caravan Park
CLOSED from Wednesday 25 March 2020
Provision for a safe refuge for travellers only using self-contained facilities either in cabins or caravans.
Shop is take away only and General Store.
Wirrina Holiday Park
CLOSED from Wednesday 25 March 2020 until at least October.